Welcome to Quality Food (referred to as “we,” “us,” or “our”). By accessing or using our website, you agree to comply with and be bound by these Terms of Service (“Terms”). Please read them carefully. If you do not agree to these Terms, you may not use this site.

1. Acceptance of Terms

By visiting and using qualityfood.co.za (the “Site”), you accept and agree to be bound by these Terms of Service. These Terms apply to all visitors, customers, and others who access or use the Site. By using our services, you agree to the collection, use, and disclosure of your information as described in our Privacy Policy.

2. Use of the Site

You may use qualityfood.co.za only for lawful purposes and in compliance with these Terms. You agree not to use our Site in any way that could damage or impair the Site or interfere with anyone else’s use and enjoyment of the Site. Unauthorized use of the Site may give rise to a claim for damages and may constitute a criminal offense.

3. Accounts

To access certain features of our Site, you may be required to create an account. You agree to provide accurate, complete, and up-to-date information and to maintain the security of your password and account. You are responsible for all activities that occur under your account and agree to notify us immediately of any unauthorized use of your account.

4. Product Information and Pricing

While we strive to ensure that all information, descriptions, and prices on our Site are accurate, errors may occur. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate. Prices for our products are subject to change without notice.

5. Orders and Payment

All orders placed through qualityfood.co.za are subject to acceptance. We reserve the right to refuse or cancel any order for any reason, including product availability, errors in the description or price, or suspicion of fraudulent activity. Payment must be received in full before any products are dispatched. We accept various payment methods and use secure third-party payment processors.

6. Shipping and Delivery

Our Shipping Policy outlines the details of delivery services, times, and costs. We aim to deliver products promptly; however, delivery times are estimates and may vary. We are not liable for any delays in delivery or for any loss, damage, or expense resulting from such delays.

7. Returns and Refunds

Please refer to our Refund Policy for details regarding returns and refunds. We accept returns of unused and undamaged products in original packaging within a specified timeframe, as outlined in our policy. Refunds will be processed within 7–10 business days after we receive the returned product.

8. Privacy and Data Protection

Your use of the Site is also governed by our Privacy Policy, which details how we collect, use, and protect your information. By using our Site, you consent to the practices described in the Privacy Policy.

9. Intellectual Property

All content, trademarks, logos, and images on qualityfood.co.za are the property of Quality Food or are used with permission. You may not use, copy, reproduce, or distribute any content on this Site without prior written permission from us.

10. Limitation of Liability

To the maximum extent permitted by law, Quality Food and its affiliates shall not be liable for any damages arising from your use of the Site or any products purchased from us. This includes, without limitation, direct, indirect, incidental, punitive, and consequential damages.

11. Indemnification

You agree to indemnify and hold Quality Food and its affiliates harmless from any claims, damages, liabilities, costs, or expenses (including attorneys’ fees) arising from your use of the Site, your violation of these Terms, or your infringement of any third-party rights.

12. Governing Law

These Terms are governed by the laws of South Africa, without regard to its conflict of law principles. Any disputes arising from your use of the Site will be resolved exclusively in South African courts.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any significant changes by posting the updated Terms on our Site. Your continued use of the Site after such changes indicates your acceptance of the new Terms.

14. Contact Us

If you have any questions or concerns regarding these Terms, please contact us: